| Address: | Bangalore, Karnataka, 560037 | | Website: | www.rcom.co.in |
I am using plan 998, when 4g upgrade has happened these guys changed my plan from 998 to 599.in earlier plan, i was having unlimited calls in roaming also. they have changed my plan from 998 to without my intimation and with out any update to me (either call or message).in 599 there are various plan, one of 599 plan has unlimited roaming calls! but still they put on some 599 plan where roaming calls are limited to 4000 min. i have taken the connection just to have roaming calls. now they are charging me 1200 additional to the existing plan i. e. 1800. why should i have to pay this amount. i have been calling then for the past two weeks, they have mentioned that the issue is from their side without my involvement the plan has been changed and mentioned that i will get a call in 24 hours to resolve this but still i did not get a single call till now after giving multiple calls with in 2 weeks time. i have sent a mail to their customer care also still same thing no response.
They have barred my outgoing. my profession needs a lot of travel and outgoing calls are important for me. please help me in resolving this. Was this information helpful? | 
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