[Resolved]  Reliance Communications — Over charging when the SIM is not working

Address:Mumbai City, Maharashtra, 401209
Website:Reliance commutications

My mother a senior citizen went to Dehradun for vacation, last month reliance disconnected the no. Saying u have exceeded the limit without informing and before sending the bill but the bill was paid, after that SIM card did not work and found at the gallery in Dehradun that SIM card has crashed, another SIM was sent and activated the no. After receiving inserted the SIM but same problem, did not work from last month till date she is not using her SIM but reliance has sent a bill with 780rs showing excess data consumed, when the SIM is not working and removed how she is charged with 780 rs, so many complaints have been made and wrote to their customer care but they couldn't solve the issue no what has to be done.
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May 4, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2017
Reliance Communications Customer Care's response
Dear Naresh,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
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