[Resolved] Reliance Communications — Overbilling of wi pod service for [protected] | |||||
We have been availing plan of 4g_1100_5gb where we get 5gb data with 4g speed. Rental is rs 1100+15% service tax. Post usage of allocated free data quota on any of the purely 4g data plans/packs, speed will throttle to "0kbps" (Hard stop), resulting in no further overage charge. How come the bill is inflated to such a high figure of rs 12644/- is our pertinent query. The above amounts to about rs 1265 /- and we been paying the same on past months bills of oct'16 and sept'16. We were surprised to receive an inflated bill of rs 12644 /- for nov'16 and sought revision and clarification from reliance and never got any reply till date. Meantime, we are pestered regularly to pay up by rcom which is a real headache and nuisance. Was this information helpful? | |||||
May 17, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Apr 12, 2017 Reliance Communications Customer Care's response Dear Raghavan, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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