[Resolved]  Reliance Communications — Overcharging and cheating with bill amount and data plans.

Address:

Bangalore, Karnataka, 560076

Hello,

I already submitted the below complaint and to which you replied to submit it in this link using a PC: http://bit.ly/1cmd6ds. I am NOT able to submit anything over there and your support people as pestering me like anything for paying bill. I will move to consumer court if you continue this without taking proper action.

Original complaint I filed here is below:
[protected][protected][protected]---
I had a data plan of Rs.675 with 10GB limit when I was using 3G.
When Relaince upgraded it from 3G to 4G they said they will retain the same plan. Now they have cheated us by changing the data plan to Rs.675 for just 3GB.

Now they have generated a bill of Rs. 1750 (check the attachment) for the same 3GB plan and asking me to pay the bill. They said I have activated some add-ons which I haven't and once the 3GB limit was over I am not getting internet as well.
As per the earlier 3G plan, when the data usage exceeds allotted quota, the speed will come down and no other issues was there. Now they just do some random things with Billing.

ABSOLUTE CHEATING. I HAVE ALREADY CALLED THE CUSTOMER DESK AND ASKED TO DISCONNECT MY SERVICES AS WELL. I WILL NOT PAY THIS TOTALLY NONSENSE BILL AMOUNT THEY HAVE CREATED.