Reliance Communications — paid rs 46 for booster pack but nothing happened
S
Sumi Asokan
from Perumbavoor, Kerala
Address:
Pondicherry, Puducherry
i have a gsm mobile from reliance network. i wanted to put a booster pack . i searched in the internet and found a package for Rs 46 booster pack for two months. But after putting the Rs 46 . I have a message stating " u r recherged with rs.01.amount payable is rs 46"... i was shocked and called the customer care. She told me that that package was for cdma user only.. and i dont have any use doing it. i asked her at least they shud have given me talk time for rs 46. she said that cannot be done if i want i shud contact a customer care number which is payable...
my question is
1. if there is no booster pack for gsm in that rate, why do they simply get the money?
2. why dont they refund the money which is done mistakenly?
3. why shud i pay for customer care to get my money back?
4 will i get my money back?
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Regards,
Reliance Communications