[Resolved]  Reliance Communications — pathetic service and ill-mannered staff

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Even after several complaints my problem of very poor network has not been solved from 3 months.. Every time i make complaint i am given 48 hours time and then a technical team person calls and say everything is ok network team will call.. Network teak calls and say technical will call.

Lot of call drops are being faced by me from past 3 months specially... I am paying bill for 3g & 4g service but getting 2 g in return.

At 198 when complained about such things they say u can make another complaint if problem is not resolved.

I changed my sim 2 4g from 3g from reliance store outlet, though the sim is free i was charged rs.50/- saying its a company policy and was given an open sim taken out from a candy box not even packed in reliance packets and no receipt was provided.

After getting irritated of services i made a porting request upon which i recd a call and was given assurance of resolution in 48hours.. But its more than 72 hours no resolution... Again the same story has been repeated technical called and said network issue and network said your sim is bad.. When told i just purchased it again still she was adamant that sim is bad and she hanged phone without letting me complete my dialogue and tone was highly rude.

Kindly refund me all bills paid for past 3months and relieve me from the pathetic services of your network and customer care which are actually customre night mare executives.