[Resolved]  Reliance Communications — Pathetic service given by reliance

Address:Puri, Odisha, 752002
Website:rcom.co.in

I am fed up of the service been provided by reliance. Poorest network. Since three days continuously unable to connect through a reliance postpaid netconnect dongle nor prepaid one. Have recharged the prepaid thinking if its money concerned but all went in vain. Post paid billing due date is also in june. Still i am unable to user its services.

If i call in reliance customer care number it always says due to exigency our engineers cannot receive the call & after one ring itself the call gets disconnected. This shows how concerned in reliance for his customers. Also it shows how many people are being affected that customer care lines are 24/7 so busy.

I did a online chat to raise my concern but got such a dis satisfactory and uncertain reply that service have some problem in your zone, engineers are working on it & you will get a resolution asap. I asked since 3 days i am suffering with this network issue, how many more days will it possibly take? No reply.

I request reliance communications that if you are so incapable of handling networks, customers, bandwidth, then please do not fool people by your advertisements. Somebody using your network may fail to address an urgent situation.

I would definitely stop the service as soon as i can visit the service center & through this note would advice other people also be aware of such connections. I am highly dissatisfied, so this is for you to learn from my experience.

-bijaya laxmi mohaptra
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Jun 23, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
May 23, 2017
Reliance Communications Customer Care's response
Dear Bijaya,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
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