[Resolved]  Reliance Communications — Payment Dues

Address:600088
Website:Reliance Communications

Dear Sir, I have received several call for the payment of Rs. 1175 for my Broadband connection. I have told them that will pay it at the earliest. But in a day i receive more than 15 calls even when i was on meet. For this purposed i have received a memo also. So i got r=irritated and dint pay the money. But i have received a call on Nov 9th at 11: 15 am saying that there is a criminal cafe filled against me by Reliance and to avoid this i have to pay the amount before 12:00nn today. Being a middle class family I thought of avoiding such issues and as per their instructions I paid the amount through VISA Payment borrowing the amount from my colleague. I have the receipt in my hand. Now today I have received a call from Delhi high Court saying the same thing. When i informed them about the payment cleared from my end they told with this transaction ID we cant do any thing. You have to Pay the amount again. There are not ready to hear my words. Please help me in this
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Oct 20, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2015
Reliance Communications Customer Care's response
Dear Bhagyalakshmi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Dec 07, 2015
Reliance Communications Customer Care's response
Dear Bhagyalakshmi,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

To whomsoever it may concern

Dear Sir,

I can claim my mob bill from office but from time I got the connection they never use to send bills in right time, when I was asking for bills in stores they say system is slow cant produce come and get when you are free, From intro call itself I told I need e bill but they never do properly. They blocked my outgoing when the credit limit was exceeded, I said I will pay 800 give me the bill now and release ASAP they said they cant release today, bill we can give tomorrow, got only one bill when I paid, i could not claim money from office even though I am eligible to claim, Then I spoke to c.care and explained that I don't need a connection at all, they convinced me, they said an employer will come and collect the money will give the bill. but they never. Then now I received a msg stating that case is filed. Do you thing any one will continue the service hereafter??? Kindly clarify
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