[Resolved] Reliance Communications — payment not received

Sureshgupta201

Address:	Faridabad, Haryana, 121002
Website:	[email protected]

Myself suresh chand gupta holding reliance mobile no [protected] submit that online payment of rs. 265.00 made on 10/07/17 at 19:48:44 vide receipt no. Amip92964984 and transaction[protected] is still not reflecting till 04/09/17 (2 months have pasted)

Voice complaint to customer care on 26/08/17 vide ref[protected] taken by mr. Anil has made outgoing facilities to this mobile being withdrawn. Despite paying on 10/7/17 rs. 265.00 again rs. 266.00 were deposited on 31/07/17 at 18:05:02 vide receipt no. Amip93187116 but bill dated 07/08/17 includes late payment charges of rs.100 & 18% gst thereon which has to be reversed.

Please explain this and reason as to why i should stay with your brand???

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Oct 24, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

Reliance Communications Customer Care's response Dear Suresh,

We have noted your concern and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications