Reliance Communications — Payment of bill through internet connection discontinued

Address:

Ahmedabad, Gujarat

Dear Mr. Shailesh,


This is with reference to your e-mail dated January 27, 2016 for your Reliance Broadband Subscriber ID[protected], regarding service cancellation, billing issue and collection of instrument.


We regret for the unpleasant experience faced by you and delay in response.


As checked in the system, your internet service has been cancelled on[protected] and phone service on[protected] from our end.


As per your e-mail, we understand that you have been submitted you Reliance instrumnet.


We have registered your complaint about billing issue vide Service Request ID[protected] and it will be resolved within 7 days, post which a confirmation e-mail will be sent to you from our end.


Be assured that we will do our best to resolve your concern.


Thank you for choosing Reliance.


Regards,


Firoz Ali

Officer-Customer Care
Reliance Communications Limited.