Reliance Communications Complaints & Reviews

Dear sir
I have closed my account on 16.12.2017 and paid all due from my side. As this was post paid connection and security deposit (300/-) has to be refunded at the time of closing the account i would like to know how and when i would get the amount back. Bill for the p/o[protected] to[protected] bill no. :dl[protected] shwon balance as a refundable rs.206.00 please let me know how to get my money back.

I am not getting reliance network from 1 month in delhi ncr so i am not able to get port code. I am unable to contact reliance customer care. Without port code other mobile operators are not ready to port my number. I am using that number from 7 years. I have given that number everywhere including my bank, adhaar card etc. Therefore i am not able to process my port request. Please provide me valid upc code so that i can port my number to other network.
Reliance no. [protected]
Alternate no. [protected]

Sir,
I was availing reliance communication service on my mobile number [protected] and [protected] since 2006 but sudden termination to its service troubled me a lot and caused huge loss. I am unable to port my reliance mobile number [protected] to any other service after trying thousand times. My alternate mobile number is [protected]. Your active participation may help me to port my mobile number to anyother mobile service provider like vodaphone or airtel.

Hello sir,

I am roshan from delhi region. It's regarding the porting of my existing reliance number which has been now out of signal.

I had made couple of efforts, but was unable to generate porting code for my relince number [protected].

Now the door seems close to me, please assist and suggest to get my port code for reliance number.

My alternate number: [protected]

Thanks,
Roshan

Today I went to Reliance store chembur to Chembur. It was most pathatice experience ever in my life. The staff was least bother to attend the customer. After waiting for half hour the lady ask me about me about my number and told me to pay 230 as my monthly bill and 150 as MNP fee for which she was not ready to give any receipt. This money which they take is completely in cash and without any receipt with no records. It is encouraging black money . Kindly confirm if reliance mobile or any other broadband instructed the dealee to take MNP charges in cash and not giving receipt. 100 people per day 100×150= 15000
100×150×30= 4, 50, 000 Rs w/o any receipt.

Hello team,

I am sankalp kaidalwar staying in nagpur maharashtra, my mobile number is [protected].
I did mnp from rcom to idea in first week of nov 2017 because rcom has stopped their services in india, no mistake from me.

I am receiving reliance bills since last two months (Nov 2017 and nov 2018) even though i have cleared all outstanding before porting to idea @09 nov 2017.
How could it possible to have bill from two different provider for same month on same phone number

Request you to please check your system and update it correctly. Kindly send me clearance of no outstanding and stop sending any further bill from reliance communication.

Thanks and regards,
Sankalp kaidalwar

Reg: mob no. [protected]

Rcom closed operations on 30/11/17 and everyone had to port their mobile nos to other mobile service providers.
We deposited the average monthly charge in excess so that the mobile no would get ported. After receiving the final bill there an excess amount of rs. 317 which is reqd to be refunded,

Please help to get back this amount,

A k aggarwal

I prem gupta s/o - joginder pal aggarwal from punjab having reliance gsm no [protected] which remaining demo (E top balance is inr1836after reliance shutting down it's service in odisha circle. But reliance didn't do anything to return my remaining balance back.
So please do the needful to return my remaining balance for which i can get my remaining balance back... Pls contact [protected]

We were a very old and loyal customer of reliance and when we came to know that reliance was shutting down its voice services we were forced to port to other network provider. Since we had a long and comfortable relationship with reliance we hope reliance would continue with doing the same and provide us the security deposit as soon as possible. Further we had a credit limit of rs 4100 and rs9500 (Including 6400 for international call facility). These credit limits were the security deposits which reliance had taken from us. But to our utter shock when the latest bill was sent to us we found the deposit amounts to be rs1000 and rs 3500.

So, it is earnest request to you to do the needful and refund us the correct amount as soon as possible.

Sir,
I haven't received any message from reliance regarding porting code...
My reliance number is not working from last 1 month... Please send me my port code for my number [protected]
As this is my main number[protected] please help me. As last date is already gone... I need this number as this is my old number... I need it urgently.. Help me to port it as soon as possible.

Sir,
I haven't received any message from reliance regarding porting code...
My reliance number is not working from last 1 month... Please send me my port code for my number [protected].
As this is my main number... Please help me. As last date is already gone... I need this number as this is my old number... I need it urgently.. Help me to port it as soon as possible.

My porting code is crk16483.
My phone number is [protected].
I am unable to get it port in another company.
I am facing huge problems and there is no one to help me around.
I have visited the stores several times and got no support.
Please help me with the same.
My alternate contact no is [protected].
My phone is off since 2 months.
Awaiting got the reply.

Hi,
Myself ishrat ali,
From kanpur uttar pradesh. I wanted to bring you into my kind notice that my postpaid reliance number which is now ported to idea had barred all the outgoings due to yhe outstanding payment of rs 82 but i have deposited the bill payment online on reliance website and have the receipt too.
So, please solve the issue ass soon as possible as this number is very much important to make calls.

I have a tower on my property situated at zeba bagh colony asif nagar jhira hyderabad. I have not received the rent from[protected] till date[protected]. Every time i try to contact the head person (Mr vijay kumar) he comforts me saying that you will get it in coming month, as this type of issues were normal from past 2 years but at this moment we cannot take it any more.

Recently my number which was ported out from reliance to vodafone after clearing all bills was suspended abruptly. Upon enquiry, it was informed it was done on the behest of reliance: reason unpaid bills. I have been informed by the customer care at vodafone similar cases has happened to many customers.

My initial request for porting out was also delayed by reliance and i was practically forced to go to the store and furnish the bill receipt again and again. It has been informed that as per rule they have to ensure that all bills has been cleared before issue of mnp. After three weeks or so, the reliance communication after getting fully satisfied that all bills have been paid i was offered mnp.

Now months after they have stopped their services abruptly causing undue stress and harassment to millions of customer they still continue to harass their customers. My outstanding amount as informed by customer care was around rs 703 which has no justification as my monthly plan is rs 500. Last bill cycle is from 11-sept 2017 to 10 - oct-2017 which was paid in full and request for porting out was raised on 16-oct 2017, and the cellular services at assam was suspended on october end. Further the amount has to paid at vodafone stores only and my request for bill was also denyed stating they are not authorised to issue bill.

As all reliance stores/customer care center, online customer portal etc has suspended their services and there is no way to resolve this particular issue.

Further suspension of services abruptly without any intimation has caused a lot of personal and financial loss (Thank god i was not travelling).

For avoiding further damages customers will now be compelled to pay any random amount without any itemised bill.

This is an act of extortion as i am getting compelled to pay random amount as subsequent delay will cause more personal and financial damage.

Dear sir/madam,

Ref: distribution agreement /arrangement

1. Security deposit (D. D on rwsl from saraswat bank on 24/11/2016) rs.10000.00
2. Amount payable against commission (Details in attachment file)
Rs.332071.00
3. Channel partner’s + dsr’s (If any) unused prepaid er*#
Rs. 6595.00
4. Prepaid er unused balance with the retailers attached to master
Sim as per etop tree*# (If applicable)
Rs. 126546.00
5. Channel partner’s + dsr’s (If any) unused postpaid er*

Rs. 0.00
6. Postpaid er unused balance with the retailers attached to master
Sim as per etop tree* (If applicable)
Rs. 77.00

7. Paper recharge (Pr) (Details in attachment file)
Rs.3480.00

* tds not deducted from above payment

*the amount payable against commission (Distributor scheme & claim) shown in sr.
Nos. 2 in the above mentioned details shown in attachment file

With regard to paper recharge (Pr), shown in sr. Nos. 7 in the above mentioned
Details shown in attachment file

Declaration cum indemnity written in "500 stamp paper with notary" originally send to
Trade partner interface office of reliance communication at navi
Mumbai & also send
Soft copy in the following attachment.

Total pending amount with rcom is "rs. 478769" send to current account of "nexxoft
Infotech" in 6 monthly installment as tell you last mail this
Installment start from jan
2018 details given below :
Distributor name : nexxoft infotech
Crt code: [protected]
Bank name: [protected]
Ifsc code: barb0bggbxx
Bank name: baroda gujarat gramin bank
Branch: chhani
Mo. No: [protected], [protected]
Email id: [protected]@gmail.com
Cls: vadodara

Any query again this mail / again amount payable against
Commission (Distributor claim) please contact at above mail id or
Mo. No. As soon as possible

Thanks & regards

Nexxoft infotech
Pradeep khilnani
[protected]
[protected]

I was mts data card user almost since 3 years, since few months internet is not working and came to know mts is closed and merged with rcom. After merger, am not able to pay bill online and local dealers not accepting payment. Rcom promptly sent bill for december month including late fee.
Again i trying to pay bill through rcom online payment but it is not accepting mts number, dealer still not accepting payment.
Paid through paytm, but still there is no acknowledgement from rcom regarding the payment.
I want to discontinue this data service by finalizing outstanding amount, but no response to email and call center not working.
This seems open loot of innocent customers, paying money for nothing

Dear trai

Despite of my calls and mails, the company has not responded yet and at time of port i was told that cheque will come at address but so far neither cheque is received nor they are responding to my mails.
Indeed they forced me to pay last bill which they should have adjusted from security as per trai regulations.
Please forward the complaint
Regards
Shalini

I was associated with reliance (Telecommunications) for quite sometime. My relationship number was[protected].
Due to poor network quality and behaviour of company, i decided to port my number to airtel. So, i ported my number on "28/9/2016". At time, i paid extra amount of "rs 352".
Reliance has not given me the refund of that amount (Mentioned above) till now which they promised to give me within 45 working days. After repeatedly saying, they haven't giving me refund. Now when the company is going to give me refund of this amount with interest. This was not supposed to be done by company like reliance.

I have a postpaid no. Of reliance which was [protected] and port on[protected] in airtel, on the time of port i deposited 1 current and 1 months bill in advance at reliance store "which is krishna communication reliance mobile store dhadda building gangashahar road bikaner" on[protected], and the employee in the store told me that the remaining amount will be returned through cheque after 90 days, and the same wording was of customer care executive when i was called the customer care with my mobile, after all that i mail the customer care mail id [protected]@relianceada.com but the didn't reply me and after 2 gentle remiders to reliance communication i still didn't get any kind of response and any kind of remaining amount's cheque from reliance. Kindly check and resolve the issue.
The receipt of deposition amount is attached here. Kindly find here.
Regards

Ranveer singh
[protected]