[Resolved]  Reliance Communications — pending complaint no[protected]

Address:742101

Hii i am abhishek ghosh mob no [protected]. I have logged a complaint having reference no[protected] but after 24 hours i not get any solution till now. I have repeatedly call n mail to customer care but it is in vain. I have recharged rs 147 for data pack on 12/08/2017 but after that everyday night after 12 pm there is no data pack available for 2/3 hours. For that my account balance rs. 21.95 has been deducted from my account wrongly. But till now i have not got my deducted amount & everyday after 12 pm there is no data pack available for 3 hours. Please rectify these problem & return my money back at the earliest. If these time i have not get any proper solutions i have to surrender my connection.in customer care *333 from yesterday i have not get any response & reliance live chat also unavailable form last 7days. Please look into these mater carefully and do your service better. From abhishek ghosh mob no [protected]. Waitting for your quick & proper solution.
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Sep 16, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Aug 14, 2017
Updated by Santu_85
Just now one executive from reliance communications called me & I asked for my debit card no instead of giving me solutions. When I have refused to do that he very rudely replied to me next time call me with your Debit card no.I really failed to understand what kind of service they are providing. Its really disgusting.
Verified Support
Aug 16, 2017
Reliance Communications Customer Care's response
Dear Abhishek,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

Still now no solution has been provided. Being a customer of 10yrs of reliance communications it is very hurting & shameful. Please do something positive as soon as possible. Please treat it most urgent. Waiting for your quick response.

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