[Resolved]  Reliance Communications — pending complaint no[protected] for more than 72 hours

Address:742101

Hii i am abhishek ghosh mob no [protected]. I have logged a complaint having reference no[protected] on 13.08.2017 but still now i got no solution. I have recharged rs 147 on 12th august 2017 but everyday after 12pm i got no data balance for the 3hours & for these rs 21.95 has been deducted from my account. I have logged a complaint for that & they promised within 24 hours issue will b solved, but till now problem remain same. I continuously mail n sms to customer care services but no one response. Please do needfull at the earliest & rectify my problem. Please these time do something positive & please don't disappointed me. Waiting for your quick response.
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Sep 29, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Aug 15, 2017
Updated by ABHISEKH GHOSH
Basic of these complaint I have received some fraud calls asking 4my debit card details n otp. I fail to understand is it site is fake one? I will definitely punish them... Guys b alert
Verified Support
Aug 16, 2017
Reliance Communications Customer Care's response
Dear Abhishek,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications
Aug 16, 2017
Updated by ABHISEKH GHOSH
I have not got any amount to my account till now.Please call me as I have not got any response from *333.Everyday after 12 pm There is no data for 4/5 Hours.Please rectify these urgently at the earliest.
Aug 17, 2017
Updated by ABHISEKH GHOSH
Again on yesterday night (16.08.17) Rs. 20.35 has been deducted from my account wrongly . Please first solve unavailability of data after 12pm otherwise problem will continue. Please rectify these problem 1st so that I can get data after 12pm everyday & please refund my wrongly deducted amount Rs. 20.35.
Verified Support
Aug 21, 2017
Reliance Communications Customer Care's response
Dear Abhisekh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

I have Recharged mobile no- [protected], Rs-93 for 56 days for 1 GB data per day on 28/07/2017 . But after 5 days the service has stopped. Later we called to customer care but they did not solve it .
My request is that please continue my offer as per offer SMS as soon as possible.

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