[Resolved] Reliance Communications — Phone disconnected no [protected] | |
I went to the reliance shop, rajender nagar (201005) for a new sim as per your instruction . He said regarding postpaid and have to pay rs 300/- as security amount and every month we will get a bill of rs. 300/-. and not carryforward the balance amount of my previous sim. I want to know that since this is not my fault, why don't you refund my money? You are charging every peny for any excess time from each customer, why don't you refund customer's money. the phone was recharged on 14th of may 2017 and you locked my phone on the very next day i. E on 15th of may 2017. if you were going to discontinue this number then why don't you alert us at that time??? Reliance is such a big industry and as a 15years of customer i never expected such a big blunder from your side. The main mistake you made is you blocked the number without a prior notice and you know very well that nowadays living without a phone is nearly impossible and all my bank accounts... Almost everything is connected with this number. Hope you will do needful as early as possible. I am sending my another number [protected] Thank you very much. Radhakrishnan. P Was this information helpful? | |
Jul 3, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 22, 2017 Reliance Communications Customer Care's response Dear Radhakrishnan, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support May 24, 2017 Reliance Communications Customer Care's response Dear Radhakrishnan, As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store, with a Photo, Photo ID & Address proof for further assistance. Regards, Reliance Communications | |
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