[Resolved]  Reliance Communications — Plan change

Address:560100

To reliance team,
I was using reliance pro 3 from past 2 years, and i got a mail to upgrade to 4g as they are terminating cdma services, and made some promises that no change in data plan before upgrading my old plan is (Rs. 999, 40gb unlimited) but after upgrading, they changed plan to rs.900, 5gb data).

I need my old plan back as you promised on upgrading time.

Name: srikanth b
Dongle no : [protected]
Place : bangalore
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Jun 17, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2016
Reliance Communications Customer Care's response
Dear Srikanth,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Aug 21, 2016
Updated by Srikanthb05
Alternative No:
Mob: [protected]
Complaint comments 

Comments

Please sign this online petition addressed to TRAI and Ministry of Telecom
https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade
Please sign this online petition related to RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

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