Reliance Communications — Plan change was informed to me

Address:	Chennai, Tamil Nadu, 600073
Website:	Reliance.com

I was using reliance 3g plan with 40 gb unlimited with rs 999 rental. I received 4g sim card through courier from reliance asking me to upgrade to 4g and asking me buy the 4g wipod and no where mentioned about plan

When i contacted the customer service ustomer care and enquired about the plan they said that the existing 40gb plan will carry forward and the 40gb unlimited plan with rs999 rental.

Yesterday i revived an email stating my billed amount is 7500 then i called customer care and the rep said for ne they have activated 700 plan for 3gb. Bit it was not informed to me. This has been done without my confirmation

When asked how the plan was changed without my confirmation, they say that they have discontinued the old cdma plans and the current plan is a default one based on my usage, asli said my plan is 999 excluding tax and i have used 7gb worth of 5900 + 1600 tax. I have askd them to raise a waiver request. But it's still on hold.


My data card number is [protected]