[Resolved]  Reliance Communications — Plan changed after 4g migration and billed for deactivate service

Address:Lucknow, Uttar Pradesh, 226003
Website:www.rcom.co.in

My number is [protected], at the time of 4g migration it was promised that the plan will not change, my previous plan was 730 inr / 10gb data, but without letting me know they changed my plan which is 905 inr/ for 3gb, i came to know this after 1st month billing, why they changed the plan when it was said that the rental plan will remain the same after 4g migration. For the last month, my service was deactivated, and they have generated the bill for that period, 11 aug to 11 sep 2016. I have already made several complaints but none of which processed and responded till now by reliance. They are calling me more than 5 times a day for paying the outstanding amount, but they can not solve the issues and cheating i am facing by reliance 4g. Please restore the rental plan as it was before migration and waiver the bill that was generated for the month when the service was deactivated by reliance otherwise cancel and suspend my billing and connection.
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Oct 15, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2016
Reliance Communications Customer Care's response
Dear Nitin,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call ...Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY

Thousands of poor people are being harassed and cheated by Reliance . We should unite and move together against this FRAUD COMPANY .

Please sign the petition in Change.org to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc
Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

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