[Resolved] Reliance Communications — plan changed without intimation with extra advance deposit for mobile no - [protected]

Rv Agrawal

from Mundi, Madhya Pradesh

Address:

Raipur, Chhattisgarh, 492009

I am the old customer of reliance communication and using a postpaid number of this, regarding the last bill, rcom changed my plan without information or any kind of intimation with to deposit extra advance amount for the changing plan, i made many called n follow-up for the same to reliance customer care (*222) or rcom secretary office ([protected]) but all-in-vain.

Request you to remove the advance amount and let me have the revised bill asap worth rs. 499/- cum gst 18% i. E. - 588.82 from reliance communication so that i can pay the same and continue with the reliance.

Thank you,

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Aug 31, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Jul 30, 2017

Updated by Rv Agrawal Received many fraud call for the same, how they can no my number just after 30 seconds from posting the complain, this is very serious matter.

Verified Support

Jul 31, 2017

Reliance Communications Customer Care's response Dear Mr. Agrawal,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Jul 31, 2017

Updated by Rv Agrawal No need of alternate number, you may contact on same number

Aug 02, 2017

Updated by Rv Agrawal Still not resolved in proper manner even after 72 hours of complain posted.