Reliance Communications — Pn. No.[protected] new mnp cdma prepaid sim not activating since 10 days.

Address:500045
Website:consumer complaints

I am in reliance circle hyderabad.I was port in to reliance cdma prepaid o on[protected] and i received sms that sim will be activated from[protected] but till today the sim is not activated. I am trying to solve the problem through reliance store ameerpet hyd.The hyd reliance tecnical department send the problem to bombay office.But there is no result. Idont know why this problem is arrived and how can i get my 25 years old no.[protected].I am planning to complaint to trai to solve the problem...K biksha pathi [protected][protected] hyderabad
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Reliance Communications customer support has been notified about the posted complaint.
Mar 29, 2016
Updated by kbp kasula
Well this is 17th day to avaiting my cdma mnp sim activation.In india the biggest communication going to launch 4g net work in comming days, and how the technical issues comming from custumers and how they are giving most priority to custumers.Here i am suffuring since 20 days and loging several requests online by like this wedsites and also on reliance appellete phone line.I cant find the way to reach correct reliance authirised personal.finally if the sim is not activate by this evening i decided to ask justice from consumer forum, hyderabad...kb pathi [protected] pm
Complaint comments 

Comments

Dear Biksha,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Biksha,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Dear Mr. Pathi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
to day is[protected] yesterday evening at 8.30.pm at last tele verification is done. and i hope and believed that my problem is over.But suprisingly from today when i went reliance store to recharge the [protected] and there is no responce from phone that means no incoming calls and no out going calls again the reply is contact custumer care.Then i called star333 to custumer care and they says there is no problem service will start after one hour.I wait 5 hrs and same position.And i called reliance appellete [protected] and they also calledup to [protected] and hearing engage sound only.and they taken one more complaint on no incomming and out going.and they next 24 hrs the problem will solved...days count down is still going on day by day ...and still i hope and waiting ...
Dear Mr. Pathi,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
At last my problem is closed today[protected]i.e 20 days suffuring) morning after calling to reliance appellete and star333 custumer care to talked seriously.But franklie saying that i am hurt so badly and dont want to stay with reliance in future.After some time i must leave from reliance service and go to other net work.Because reliance is welcomming portin custumers with lot of harracement taurcharing like enimie...i cant forget my experiance with reliance... even i am very long back custumer having more reliance connections to my family menbers, we all leaving within shortperiod...buy buy reliance...[protected]
Dear Mr. Pathi,

We apologize if our services did not meet your expectations. We thank you for sharing your valuable feedback with us. We’ll make sure to keep up to your expectations and assuring you best services in future. Thank you!

Regards,
Reliance Communications
the de-activation serial episode complited 18 days from 20th april which my mnp cdma no.[protected] is deactivated.I am always touch in with relince store ameerpet hyderabad and also reliance appellete, madhapur, hyderabad.But there is no result and more interesting is nobody from reliance authority serious about my problem till today 8th may 2016.Can my no. is survive and can i getback myno, and the reliance is abale to solve the problem?//????and there is no technical person in reliance to solve the same?????? can i go to publish this problem throuth print and electronic media, hyderabad...kb pathi..[protected]
my sim no [protected] till today i.e 16 may 2016 is still not working.i am waiting since long time the same.appallate gave me the reply that on or before 14 th may sim is activate with 100 percent.

but reliance is not interested to solve customers problems immmediately or late or their own time also.

kb pathi...hyderabad

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