[Resolved]  Reliance Communications — POOR AND PATHETIC CUSTOMER SERVICE AT MADURAI BYE PASS ROAD OUT LET-REG

Address:

Madurai, Tamil Nadu

Dear Sir/Madam, I has availed post paid data card (No.[protected]) and repaying the dues on time. Every month i am getting the call from Madurai office and blaming that you have to pay your dues. Many time i informed that i will pay your due on or before the due date with our any remainder. Today around 2.00PM i have visited your Madurai bye pass road out let to pay my data card due and also submitted request letter to change my plan from post paid to pre paid for the same no. They are not responded in proper manner and they said if you want to pay due you can pay or you can go out. The behavior of your customer service officer is poor and pathetic and she was irritated and not at all listen and not ready to accept my written request(you can check with your cctv). Herewith I request you to accept my complaint/request and resolve within 7 working days. I am ready to pay my dues and unbilled amount if any after your confirmation and not ready to pay any penal charges due to your poor customer service. Regards, Srinivasan J [protected]