[Resolved] Reliance Communications — Poor service | |||
My broadband connection (Subscriber id[protected] after so many reminders there is no resolution or any response from reliance communication company. Since last 18 days i am not able to connect to boradband internet. For this reason more then 10 times i called to your call center every time they assured me that in next 1 hrs i will get a call from technical department but i never got any call. I never expected this sort of problem done by at-least anil dhirubhai ambani group. I thought taking broadband from reliance instead of bsnl or any other provider will be a good experience for me. But now i am totally disappointed. Your executives are not supporting as well as ur technical team also. finally i give request for termination of my connection on 9/12/2016. then i got call from ur company its not happen again. but at same day i again same problem willl come .then i give gaian request for termination on 11/12/2016 with compalint id[protected]. but till now i have not received any call from ur company. Was this information helpful? | |||
Jan 28, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 26, 2016 Reliance Communications Customer Care's response Dear Harshit, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Dec 26, 2016 Reliance Communications Customer Care's response Dear Harshit, Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back. Regards, Reliance Communications | |||
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