[Resolved] Reliance Communications — Poor service for mobile network | |||||
I am using reliance mobile service from last 10 years 1. I am not getting network - mobile shows out of coverage area, beep tone or busy this issue i am facing from last 3 years. You can check in your system 2. From last three years last resolution is up gradation of network in your area 3. I change mobile, mobile sim position, sim card, and finally shipped from 3g to 4g. 4. Since when take new 4g sim there was no network on my mobile, hence i didn't send any sms for network up gradation. 5. Now ground situation is that on old sim there is no service, and on new sim service coming as emergency. 6. I talk to mr. Ramesh kumar from secretory office, he told me that it will take 72 hrs. When i asked about give this in writing, answer was"we can not give any thing in writing till time you didn't write mail to us" what a arrogance??? I am not able to understand about "service quality". Answer from secretory office and call center boy was same. Expecting your immediate repose to resolve issue in working day. Was this information helpful? | |||||
Jul 24, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 22, 2017 Reliance Communications Customer Care's response Dear Deepak, Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly. Regards, Reliance Communications | |||||
2 Comments | |||||
Comments
Phone is not working at all no signal, message has come to exchange the handset as this service has been discontinued.
whom to contact now ??
RELIANCE INDIA MOBILE NUMBER
[protected]
SKU: FWLG07E5ZZZZ
S/N: 609HPUP508230
RSN: RLGFW[protected]
whom to contact now ??
RELIANCE INDIA MOBILE NUMBER
[protected]
SKU: FWLG07E5ZZZZ
S/N: 609HPUP508230
RSN: RLGFW[protected]
59%
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Resolved
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I can try to talk customer care but no any response