[Resolved]  Reliance Communications — Poor service & raised rentals for not terminating the connection

Address:Mumbai City, Maharashtra, 400055
Website:www.rcom.co.in

Reliance datacard no : [protected]

1) after so many mails to reliance team, still the issue remains pending not solved. what is the purpose of customer care?? change the name to reliance cheat care
2) when reliance are not converting the data card to 4g why you disconnect the 3g connection without information!!!
3) after i have given several requests for termination, you have charged the rental for your delay around 1.5 months refer my 31st aug mail.

Termination request
[protected] 31st aug phone & mail
[protected] sep 6th mail
[protected] sep 20th mail

4) kindly waive off the rental what you have charged for[protected] to[protected], because refer my termination request mail also on 31st aug dated
5) for what reason you have put late payment charges rs.100, this is for your delay and i am not responsible.
6) my plan 3g data was 2gb monthly charges around rs.460 only, how you changed the plan without my knowledge.
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Dec 15, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2016
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Nov 07, 2016
Reliance Communications Customer Care's response
Dear Customer,

Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you.

Regards,
Reliance Communications
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