Reliance Communications — poor service/charged unnecessary amount in bill/no network

Address:

201301

Hi team, i am user of reliance gsm vide mobile number [protected]. Earlier i was using this number with airtel network but reliance asked me to port my number with reliance and given me fake commitments. I ported my number with reliance and from day one i am facing so many issues. I raised so many complaints but reliance customer care team hasn't worked on those complaints. Now the worst part is that reliance has started charging unnecessary charges in my bill and their customer care is out of service from past one month due to this i am unable to connect with them to get the reason for those unwanted charges. I tried to hold the payment for last month because of this issue so that customer care team will call me and i can ask my all the issues. Instead of this reliance has stopped the services of this number because of non payment of bill. Sir/mam, i am in deep trouble because my this number is alsmot 10 years old and shared with my all the relatives, friends and more guys. I can not close this number but don't want to pay additional charges. My usual bill amount comes upto 360/- per month but for this month they have charged rs. 628/- and i am not informed from any resources or don't know the reason for this double bill amount. Wanted you to sort out this issues asap.