| Address: | New Delhi, Delhi, 110044 |
Dear team,
I have requested for portability from aircel to reliance on 21 aug'16 and the aircel number got deactivated on 27 aug16 and DSA assured that my number will be activated same day. I called on 28 aug16 for confirmation regarding activation of reliance number but DSA informed that the sim provided does not relate to my number and it will be provided by tomorrow ( 29 aug16 ). I again called 29 and the sim provided by tomorrow (30 aug16) and they also misbehaved with me.
It is correct way to handle customer issues and complaints
Provide me correct SIM ASAP and activated same day.
I also suggest to improve customer complaints resolution process otherwise no new customer will portable number from other network.
Airtel provide good customer service so try to improvise your system and method.
Today is 31 aug'16 and still i have not received my sim and when i tried DSA number then nobody pickup the call.
TARUN SHARMA
PORT NUMBER [protected]
If there is any issue than contact me on [protected] Was this information helpful? | 
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