Reliance Communications — port sms sent to 1900 not getting delivered

Port sms sent to 1900 is not getting delivered.
I am using reliance communication post paid number since more than 3 months and i have cleared all my balance.
I have paid rs. 467 extra to reliance communications.
Please help me recover the amount.
Please help me port out of reliance as reliance communications is closing down.
I am using reliance for more than 3 months now.