[Resolved]  Reliance Communications — Portability

Address:

Kolkata, West Bengal

Hello ! My name is Rajesh Dugar. I had opted for portability from Reliance CDMA postpaid to Reliance GSM prepaid. But all in vain.I have even got portability UPC code but they are not porting my number and when I contact customer care (more than 15 times till now), I am hearing different answers on my different calls. One person said your postpaid bill is not paid, which is not true as told by another customer care representative and verified by me as well, one says you have refund pending, again another says your portability form was marked as Rural and so on. I am getting many different answers from different representatives. On top of it I had visited Reliance Store more than 10 times, but they are not helpful at all. They only say your port is being rejected, with no further action or reason. Is this a type of service I expect from Reliance, highly dissatisfied and upset with Reliance. Representatives of such a big company as Reliance should be organised and must provide their customers accurate information. The last option to me is portability to another operator.