[Resolved] Reliance Communications — Post paid account not closed till now

ALBIN VICTOR SAM

from Hyderabad, Telangana

Address:	643001
Website:	www.rcom.co.in

I am m. Albin victor sam residing in ooty. I purchased an reliance communication post paid mobile number [protected] and i was not using this number as well as there is no network my area. I submitted the letter to close my account on 07.11.2016 to the reliance communication office in ooty and paid all my dues. But you have generated bill even upto may 2017 and threatening me that legal action shall be taken against you for the non payment of the bills.

I don't want to have any contact with reliance, please close my number and still now i am ready to pay the dues also.
Ooty office is use less and they dont provide any vaild information
Response is not good.

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Jul 9, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

May 29, 2017

Reliance Communications Customer Care's response Dear Albin,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Jun 07, 2017

Reliance Communications Customer Care's response Dear Albin,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications