[Resolved] Reliance Communications — Post paid bill charged unnecessary

shahina molvi

from Vadodara, Gujarat

Address:	Ahmedabad, Gujarat, 38006
Website:	Rcom

Number [protected]
Bill dated 18/012017
Amy - 1032 out of which 923 is for internet usage of 113 Mba

have been informed by call centre personnel that I am charged 4 paise for 10 kb
According to same if I use 113 Mb I should have charged 452 rs only whereas my bill I generated with rs 923/-

Please justify my query and provide revised bill

More than 3 time I had mailed but till date no revert is received and now I am getting msg for make payment by tomorrow or I will be charge lpp charges.

It would be great if I receive revert else would strongly need to think about portability

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Mar 27, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2017

Reliance Communications Customer Care's response Dear Shahina,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Feb 13, 2017

Reliance Communications Customer Care's response Dear Shahina,

We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required.

Regards,
Reliance Communications