[Resolved]  Reliance Communications — Postpaid bill and prepaid

Address:

Indore, Madhya Pradesh, 452001

I have complaint against Reliance related to post paid bill, i was using plan of rs 499 (3G) (it was MNP) (from last 5 months around) but i wanted to prepaid it from postpaid bcoz i have no use, my last bill was 576 but i gave rs 800 cash to reliance store they said after 1 week u num will be prepaid between 1 week it was an auto debit from my credit card so i again pay rs 576 for this month and they suggest me to go for another plan of 299 in 4G sim then i give them advance rs 300 for new activation in 4G sim for the num ([protected]). i have been paid rs 800(cash) + 576 (online auto debit) + 300 (cash).
when i called to customer care there was no satisfactory answer from their sideand from reliance store also (reliance store sapna sangeeta indore m.p), they said its a prepaid number so i cant do anything. now i am too frustated from reliance i want my money back of rs 576+300 and want to prepaid in reliance.