[Resolved] Reliance Communications — Postpaid Plan and plan benefits changed without knowledge

Adv Ayd

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110059
Website:	www.rcom.co.in/Rcom/personal/home/index.html

My name is Mohd Sayeed and I am a Reliance postpaid customer([protected]) since last many years. I am using 199 plan with benefits 500min(local and STD) but suddenly plan is changed to 250min(local) and 250min(STD). I haven't informed that my plan benefits are going to be changed. So, I have to file a complaint regarding the same and request from Reliance to migrate on my same plan with the same benefits I am getting. Attaching the 2 attachment of my bill(October and December bill)

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May 17, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2015

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Jan 05, 2016

Updated by Adv Ayd Still my problem persist and there is no one in the Reliance customer care to support or help me for the same. Shameless company with the shameless team.