[Resolved] Reliance Communications — Postpaid to prepaid connection

Sateesh Galla

from Hyderabad, Telangana

Address:

Chennai, Tamil Nadu, 600099

I have requested to convert my number ([protected]) from post paid to prepaid connections, i have requested at Perambur, Chennai stores and i have paid all my outstanding amount of rs.1075/- and store people told me to call 59059 and activate my prepaid with same SIM, i have submitted all the required documents for conversion,

Now i don't have any signal in my mobile to call 59059 and i am waiting for more than 24hrs for resolution and also called 30313333 for complaint and waited for 24min to get connect with representative,

Pathetic service from Reliance and this was least expected form reliance,

Rgds,

Sateesh Galla
[protected]

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Jul 8, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2017

Reliance Communications Customer Care's response Dear Sateesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Jun 07, 2017

Reliance Communications Customer Care's response Dear Sateesh,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Regards,
Reliance Communications