[Resolved]  Reliance Communications — Prepaid balance deducted without any reason.

Address: Mumbai City, Maharashtra

Website: reliance communication

Dear sir/madam,
I am manish kumar rai using pre-paid reliance no. [protected], and using 3g internet pack since 6/6/2017 of 1gb data daily for 28 days @ rs-93 pack.
But since last 2 days my pre-paid account balance get deducted automatically without my knowledge although my 3g internet balance 340-740 mb still remaining every day, am unable to use my 1gb pack completely then also why my account balance deducted two times of rs-20 on one day midnight and rs 20 on 10/6/2017 midnight, in total rs-40 have been deducted from my total pre-paid account balance, tried co contact customer care but unable to contact since then on 198 and other no as well.
So i kindly request you to please provide me the exact reason why my balance is deducting every day and kindly return and credit my deducted total balance of rs-40 in my account as soon as possible, you can contact me on [protected] any time.
Thanking you,
Manish kumar rai
Ghaziabad, u. P.