[Resolved] Reliance Communications — Raised bills for No Services above all issued Legal Notice without responding to repeated communication from my end since last 6 months | |||||
Connection No. [protected] I have been RCOM Data Card customer from last 6+ Years. Never missed any bill or due for day. The issue started from June'16. No internet services in June n Jul. Contacted but no update. However understood some technical issues in migration to 4G thus paid bills regularly as per Tariff i m into. Made me to migrate to WIPOD device (899/-). Even with WIPOD serious issues for 2 months but no way as I have taken the device. Throughout, I have to go for BSNL data connection. Now, new issue interms of 1135/- bill everymonth from rcom that too without any basic info. Escalated n number of mails n contacted Cust Care n no. of times but in vain. One time waiver given but now asking me to clear dues of 1800/- odd which i have NOT used n NOT bothered to respond to any of my communication. Mailed min. 60 plus mails to different mail ids around (15 or so). Now RCOM is threatening thru Legal notice. RCOM corporate is highly unethical n cheating customers. One of the worst customer service n no botheration or just don't value customer n customer issues. Just want money without giving basic services n finally harass them by serving unnecessary notices. I REQUEST someone to RESPOND to my numerous mails n RESOLVE all pertaining issues n take back Legal notice issued against me Was this information helpful? | |||||
Mar 9, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jan 31, 2017 Reliance Communications Customer Care's response Dear Satish, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Feb 04, 2017 Reliance Communications Customer Care's response Dear Satish, We have received a word from our customer service team that they are unable to contact you on the number provided to us. Kindly provide us with your alternate contact number, on the Customer Care Tab http://bit.ly/1cmd6ds . We would like take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||||
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