Reliance Communications — RC 177 -3G DATA NOT CREDITED AS PER OFFER DETAILS

jovin vincent

from Delhi, Delhi

Address:

Mumbai City, Maharashtra

Mobile Number:[protected] I got 1GB 3G data with sim card (FRC-199). Further i recharged with Rs.177 as i got message from *129# which said 2GB 3G data+unlimited facebook, whatsapp...etc. (Refer attachment) But after recharging i got only 1GB.When i contacted customer care, they said it would be credited in 24 hrs.After 24hrs again i contacted customer care and they said its just a random offer.You may or may not get the offer.Then why was the cheating message from *129#????????? Further i recharged with Rs.246 as it said it will provide 2GB 3G data.But after recharge it deactivated the 1GB data by RC-177. This is daylight robbery and straight cheating over hoax promises. Jovin Vincent

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Reliance Communications customer support has been notified about the posted complaint.

Jan 22, 2015

Updated by jovin vincent Hi Received call from customer care and informed additional data has been redeemed. Also informed same will be available after restarting after 15 minutes. NO DATA HAS BEEN CREDITED TILL NOW.NOT A SINGLE MB.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Jovin,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Jovin,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications