[Resolved]  Reliance Communications — Rcom cheated by plan change after 4g migration of existing cdma data service

Address:560017

My self and my friends have been cheated by rcom by changing our existing cdma pro3 plan when migrated to 4g service.

We got the assurance from customer care, reliance executives and reliance mobile store personnel that there wont be any change in data plan and you can continue to use the existing plan after migrating to 4g service and based on their confirmation we have purchased new dongle also.

We received mail from rcom yesterday and customer care also confirmed our data plan has changed now.

Earlier 40gb plan for rs 999 and now we have to pay rs 900 for 5 gb 4g data. Its really cheating. We all (11 people) put request for terminating connection.
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Sep 11, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2016
Reliance Communications Customer Care's response
Dear Customer,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
Complaint comments 

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Shared the details in the given links forMDN no [protected]. Contact number : [protected]
ratheesh84's [Complaint's author] reply, Aug 11, 2016
Contact number : 8767820200 and 7795595287
Please sign this online petition addressed to TRAI and Ministry of Telecom
https://www.change.org/p/trai-must-act-against-reliance-communications-for-dupin...
Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

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