[Resolved]  Reliance Communications — Receiving a mail from lok adalat

Address:411027

I got a mail to pay an outstanding amount of 3200 from some reliance webstore or else i have to appear before lok adalat.this was really shocking for me as i have stopped using reliance many months back. when i my net stopped working i went to a nearby store to complain about the issue and i was told that i have to take a new dongle and pay just 999 for it and i will get high speed data.he told me that the previous dongle wont work from now on, it was very unprofessional on their part not to inform us about the same so i told to discontinue my plan from now on and i paid that months bill of 842 and discontinued my plan.now i am getting this mail which is really disturbing after being such a loyal customer of reliance.
CAF No[protected], MDN No [protected]
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Nov 30, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2016
Reliance Communications Customer Care's response
Dear Ashish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Oct 27, 2016
Reliance Communications Customer Care's response
Dear Ashish,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Cheers,
Reliance Communications
Complaint comments 

Comments

My modem no [protected] Relationship no.[protected]

Request for discontinue the said account with immediate effect.

I visited your dealer bu not satisfied with service . Also I want to return modem and request for refund

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