Reliance Communications — Receiving Data card bill even after cancellation. | |||
This is regarding the bill generated for this month even after cancellation. I am currently having worst experience with Reliance Data card termination process. I had interacted with the reliance customer care many number of times. I have requested Reliance to terminate Internet service on [protected] by Nov 2013, and was assured by the shop representative and coustmer care that my services were terminated, i even called on 6/12/2013 5.29 PM and the representative Ms Vanajaa assured that my data card was terminated and i wont recive any bill. But they haven't terminated till now and I'm getting bills for no-use. Please rectify this issue. I don't want to pay these unnecessary bills. I am hoping that this is going to be my final mail. If it is still not resolved then, I am going to file a case . Coustomer care provided by your staff s really worst, they dont even have time to clarify my quiries and on return they are diverting the issue. Totally dissatisfied customer. - P.V.S.Raju Was this information helpful? | |||
2 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications