[Resolved]  Reliance Communications — Recharge amount has taken by company

Address:Krishna, Andhra Pradesh, 521201

We havecrecgarged our on no [protected] for 3rd 30 one week back without our knowledge company has taken that amout and again we have recharged for rs 11 in 11 july 2017 that also taken by company without our knowledge we have recharged the am out for our emergency purpose in your own your deducting the am out kindly reverse the am out hence firth do not do like this we have sent many time for do not disturb services still it is not activities

Kindly resolve the issue and credit back my money other wide i have to give complaint with trai
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Aug 19, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Jul 06, 2017
Priyo Dutta's response
2 July 2017 I recharge with rs 93 for getting 1gb/day for 28 days but I only received 1 GB and nowdays data balance is 0
I called customer care but they don't response
What can I do now plz and me
But my main balance rs. 52 deducted after balance 0 net not working. Again i recharge rs. 10/ but some time used internet again balance deduct & 0 balance. 12th april 2017 again recharge rs. 20/ main balance but this balance also deducted. After balance 0 internet also not work.
Executive not resolved my problem. And not refunded my amount.
I have already data pack but they deduct my balance & after balance 0, cant use internet
Verified Support
Jul 12, 2017
Reliance Communications Customer Care's response
Dear Narasimhara,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jul 14, 2017
Reliance Communications Customer Care's response
Dear Narasimhara,

We tried to get in touch with you, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

Sir my name is Mithilesh Kumar Gupta please help me and block my reliance SIM ([protected])card. This lost 10days ago thanks

Myself
Mithilesh
NO. [protected]
2 July 2017 I recharge with rs 93 for getting 1gb/day for 28 days but I only received 1 GB and nowdays data balance is 0
I called customer care but they don't response
What can I do now plz and me
My no is [protected] and i am recharged on 06 july rs. 93/- for one month data pack for 1GB per day up to 28 Days. but i am still not received that offer only received 1GB 4G data for 5 days . 1GB data offer msg by company today. kindly check the statuse and reply asap.

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