[Resolved] Reliance Communications — Recharge Amount Vanished - Pre-paid -[protected]

Sunilmanalil

from Thiruvananthapuram, Kerala

Address:

Thiruvananthapuram, Kerala

[protected] on 3 aug 15 I am writing because fed up calling your cust service.@ Reliance It seems a new idea developed by their call centre exectives as that cant hear cust and disconnect (this is like a recorded msg) I had recarched Rs 125 on 03 aug for data to this number [protected] and received a msg below showing Rs 2 credited... where is the balance of Rs 123 gone -----quote msg from Reliance---- Dear Customer, your account has been recharged with Rs 2, Amount payable is Rs 125 Thank you.Reliance [protected] This is happening @ 2nd time for me without any valid reason from them give me a detailed explanation in writing please. Regards, Sunil.S [protected]@gmail.com So far The Reliance authorities are not responded to this complaint

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Oct 26, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Aug 13, 2015

Updated by Sunilmanalil I am writing because fed up calling your cust service.@ Reliance It seems a new idea developed by their call centre exectives as that cant hear cust and disconnect (this is like a recorded msg) I had re charched Rs 125 on 03 aug for data to this number [protected] and received a msg below showing Rs 2 credited... where is the balance of Rs 123 gone -----quote msg from Reliance---- Dear Customer, your account has been recharged with Rs 2, Amount payable is Rs 125 Thank you.Reliance[protected] This is happening @ 2nd time for me without any valid reason from them give me a detailed explanation in writing please. Regards, Sunil.S [protected]@gmail.com So far The Reliance authorities are not responded to this complaint

Verified Support

Aug 14, 2015

Reliance Communications Customer Care's response Dear Sunil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Aug 15, 2015

Reliance Communications Customer Care's response Dear Sunil,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications