[Resolved] Reliance Communications — Recharge benefit not received | |||
Dear sir, i have made a recharge of Rs.95, on my reliance GSM prepaid no. [protected] on 07.12.2015 at 3:57pm. Against this recharge i had not recieved 800MB 3G data(which was to be credited as per their plan). i had contacted to customer care no. many time & they told me that my problem will be solved within few hours but not resolved my problem. Was this information helpful? | |||
Dec 8, 2015 Complaint marked as Resolved i have not contacted by company by email or call on mobile till now, but recharge benefit as 800MB data is credited in my prepaid mobile account on 08.12.2015 at 12:27pm. Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 08, 2015 Reliance Communications Customer Care's response Dear Anjani, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Dec 11, 2015 Reliance Communications Customer Care's response Dear Anjani, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times. Regards Reliance Communications | |||
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