[Resolved]  Reliance Communications — Recharge benefits

Address:Indore, Madhya Pradesh, 452001
Website:www.rcom.co.in

I hadrecharged my relianceno. [protected] with rs.58/- (875 mb 2g data 30 days) it was a special offer on my no. i had to lodge a complaint at a reliance store as i didn't get the benefits credited in my account after 3 days the remaining data was credited.

Similarly i have received an offer of a rate cutter pack of rs.8/- on my no. (35p/min all over india for 30 days) the pack worked fine for 2 days and from the 3rd day normal call rates areapplied the pack is not working.

I even visited the store and lodged a compliant too, i even called the customer care (customer care representatives always say that the server is down call after 2 hrs from past 4 days, i don't know which servers they use. today technology is emerging and booming and reliance is stucked up with ancient technology)

I feel reliance is loosing there customers because of there services.

Kindly credited the benefits immediately.
Was this information helpful?
No (0)
Yes (0)
Jun 1, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2016
Reliance Communications Customer Care's response
Dear Karan, We regret the inconvenience caused. Your complaint has been registered with the concerned team. Our customer care representative will get in touch with you shortly. Regards, Reliance Communications
Aug 10, 2016
Updated by karanm
Waiting for a call from your side
Aug 15, 2016
Updated by karanm
It has been more than 10 days and no call has been received from your side and the complaint is unresolved.

When i call customer care they say server is down it has been more than 13 times.
Aug 15, 2016
Updated by karanm
Don't know what sort of servers they have.
Aug 17, 2016
Updated by karanm
Its 17th and the complaint still remains unresolved because there servers are not working.
This is quite strange
Aug 20, 2016
Updated by karanm
Wrote a mail to appellate authority 2 days back. Didn't get any reply from their side.
Hopeless reliance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information