[Resolved]  Reliance Communications — Recharge for GPRS Rs 29/- Internet 1 GB Data Plan for 2 Days

Address:

Patna, Bihar

I Recharge for Rs 29/- for GPRS (Internet browsing) validity for 2 days 1GB data usage.The Reliance Service Provider instead of giving me benefit for GPRS (Internet usage), recharge my mobile for Call pack at Rs 5 paise/min for 21 Days (R-R Mobile). I lost my balance for the sum of amount of Rs 30/- when i saw the main balance after 1 hour as i was unknowingly surfing Internet. Total money lost at my end was around 60/- Rs as i made the recharge of Rs 29/- and lost my balance for the sum of Rs 30/- I lost my important official mails and messages just because of this error from Reliance Service Provider. I evenly want to complain about customer care support, they instead of helping me, misguided me by saying call in 30 mins or 1 hour, they were just useless. I am not so worried of my money loss (hoping it will be reimburse in near future) but i am very much upset, disappointing effort from reliance service providers and customer care support.