[Resolved]  Reliance Communications — Recharge issued fraud

Address:496001
Website:www.ireff.in/plans/reliance-gsm/madhya-pradesh-chhattisgarh

Myself vijay kumar bareth, my mobile number is [protected], on date 07/06/2017 i have recharged 119rs on my mobile no. [protected] for 600min talktime which is shown in your website ireff but after recharge i got 600mb 2g data in place of 600min local, so please refund my money or give me talktime value because you have fraud to me by this activity, so plz solve that matter at an early date.
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Jul 15, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2017
Reliance Communications Customer Care's response
Dear Vijay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Jun 14, 2017
Reliance Communications Customer Care's response
Dear Vijay,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

I recharged my reliance number with Rs. 69 on 28/05/2017 from which I got balance of Rs 63. I didnt even call from that number even once and now my balance is zero. How is this possible. My money has been deducted so many times like this. Kindly refund my money back. last time 300 were deducted like this only. I want my money back.
My name is hafezi fayyaz. i live in surat. Ihave use reliance sim. My number sarvice Stop to last feb 2016 some private problam. than i have a feb 2015 to feb 2016 my call details to my problems solved. my mo number is [protected]. plese sand my call details immigetli to my id. Thanks.

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