[Resolved]  Reliance Communications — recharged amount not credited

Address:400709

Dear sir/ madam,

I recharged my prepaid mobile number [protected] on[protected] through pnb net banking and i received the payment receipt and confirmation mail from reliance communication. But the talk time not credited to my mobile till today. I tried to reach the customer care but in vain. I wrote them many times through mail, but they never got back. For your reference the invoice no. Is hr[protected].

I request you to please look into this matter and take an appropriate action as soon as possible.

Thanking you with regards,
Sheeja joseph
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Oct 14, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2017
Reliance Communications Customer Care's response
Dear Sheeja,

We have noted your concern and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear sir, This shiva sir i would like to say that, my account balance is always deduct wrongly . And i can't call on customer care like 198, *333
. I m requested to please solve my critical problems i am very troubling and sir pls refund my all amounts you cut .
THANKYOU

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