Reliance Communications — Recharged amount not credited Complaint No.[protected]/[protected]

Arun Burge

Address:

Kolhapur, Maharashtra

I have recharged Rs.200 On 30th Sept.
after recharge I SMS for activation of Rs/123 data pack.1GB 3G
and same day lost the balance in a single day.
I complaint to the customer care No[protected] /[protected] for the refund. I recive SMS this will be solve in 3 days.
But till I can not any refund.

So, Please take action with the company and and get trouble free service to the customer.

Thanks.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you that you have been charged correctly (i.e. 10p/10kb) as there are internet plans active on your account. As per our records your transaction of Rs 123/- was failed.

Regards,

RCOM Care