[Resolved] Reliance Communications — reducing balance while using wifi and unwanted subscription

Elis Neha

from Mumbai, Maharashtra

Address:

490042

This is to bring into your attention that i am again and again loosing my balance after using wi-fi, and whenever i get recharged my phone, without my knowledge i even don't know what all subscription has been activated. I have complained manier times before for the same problem still it is occuring. Please find some permanent solution to it.

Thank you.

Was this information helpful?

No (0)

Yes (0)

Sep 1, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2017

Reliance Communications Customer Care's response Dear Neha,

We request you to e-mail us your details at socialmedia.[protected]@relianceada.com, we would be glad to address your concern.

Regards,
Reliance Communications

Aug 02, 2017

Updated by Elis Neha Dear Sir/ madam,

I have mailed you the details along with my phone number. Please do the needful.

Thank you.