[Resolved] Reliance Communications — Refund not done | |||
My mobile prepaid balance cut by 147 Rs on date 6th July 2015. Called customer care(198) for the reason but unable to provide information saying issue with system and not even listening. when ask to file a compliant they transferred the call to senior and then disconnected. I have tried calling several time and facing same issue. I want this money to be refund as it is cut without any reason. Mb No:[protected] Was this information helpful? | |||
Oct 26, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 11, 2015 Reliance Communications Customer Care's response Dear Vidyashree, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Jul 20, 2015 Reliance Communications Customer Care's response Dear Vidyashree, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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