[Resolved]  Reliance Communications — Refund Of Deposit of Rs 1,00,000

Address: Hyderabad, Andhra Pradesh

My Reliance PRI No is [protected]. I have given a refundable deposit of Rs 1, 00, 000 at the time of taking connection. My line was disconnected on 1st November 2014. Still i did not received refund of Rs 1, 00, 000. I got a call from service manager Mr. Shakeel(Shakeel.[protected]@relianceada.com) saying that he will file a court case if i send any complaint mail, When i spoke to the manager Mr Hayat Khan (hayat.[protected]@relianceada.com) i was said that i will receive the refund within 15 days so i asked him to send a official mail stating that i will receive my refund within 15 days but i did not received any email till date. But later on i receive the call from another manager Mr Prasad (Unnam.[protected]@relianceada.com) who bluntly says that you keep the material and forget the deposit we will not refund do whatever you want"chod do-leaveit". Kindly refund my amount of Rs 1, 00, 000. I am fed up with all these reliance managers. I am PRI since years and there were lot of service issues from past one year because of power cuts. All the managers got changed last year and these new managers never replyed on mails and never took ours call whenever we had problems so i was forced to cancel the service. Regards Deepak Agarwal [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
 
5 Comments

Comments

Dear Deepak,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
I did not received any refund yet. No one contacted me still. But i received the bill of Rs 20000, My billing cycle is 19th to 18th. My lines were disconnected on 1st November. Then why the hell i received the bill for full month when my outgoing was already disconnected on 1st of November. Reliance is the biggest fraud company. Cheating its customer. Please i request everyone not to take connection from this company.
I think i need to send a legal notice on reliance communication to solve my problem because this consumer complain website is also not helping me.
Dear Deepak,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Kindly update on refund of security deposit of Rs 1, 00, 000. As discussed we must have received it before 5th December 2014. But its 3rd January 2015 but we have not received the refund yet. Kindly refund me my money or else i need to complaint to TRAI.
My concern was never discussed. Just received a call from some reliance agent on 28th November promising me that my refund will be given before 5th December 2014. But after that no call. no refund till now. Without solving my problem how can they close my complaint. Reliance is the worst company i have seen in my life. I will never take any connection from this worthless company and even make sure none of my family and friends take any connection.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22893
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information