[Resolved]  Reliance Communications — Refund of recharge amount rs. 245

Address: 400602

Refund of incorrect recharge amount
Dear sir
I m a subscriber of your esteemed organisation from last few years.. Bearing cell no [protected]
I have been done recharge of 245rs. On 07-06-17 at 00.30am...
Actually i was trying to top up data plan of 243 rs but due to mistake i entered 245 rs..
After that i rcvd sms informing done recharge of rs.
Resolve this issue and pay the full amount in my talktime balance,,

Plz contact me on [protected]
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Jul 30, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2017
Reliance Communications Customer Care's response
Dear Sushil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Jun 20, 2017
Reliance Communications Customer Care's response
Dear Sushil,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications
 
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